Last updated: August 2026.
Who we are
This Privacy Policy explains how CoreLabs (“we,” “us,” “our”) collects, uses, and protects information when you visit trycorelabs.us or place an order with us.
Information we collect
- Account and order information: name, email address, shipping and billing address, phone number, and order history.
- Payment information: processed directly by our payment provider. We do not store full card numbers on our servers.
- Usage data: pages visited, browser type, and similar technical data collected automatically via cookies and standard web server logs.
- Age verification: a confirmation that you are 21 years of age or older, stored locally in your browser.
How we use your information
- To process and fulfill orders, including shipping and customer support
- To send order confirmations, shipping updates, and, if you opt in, marketing communications
- To improve our website and product offerings
- To detect and prevent fraud and to comply with legal obligations
Cookies
We use cookies and similar technologies to operate the shopping cart, remember your age-verification status, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.
Sharing your information
We share information only with service providers who help us run our store — such as our payment processor, shipping carriers, and email/hosting providers — and only as needed to provide their services to us. We do not sell your personal information to third parties.
Data retention
We retain order and account information for as long as necessary to fulfill orders, comply with legal and tax obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to opt out of marketing communications at any time. To exercise any of these rights, contact us via our contact page.
Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.
Contact us
Questions about this policy? Reach out via our contact page.